Driveaway insurance from AVIVA

Driveaway is an insurance product from Aviva for all customers purchasing a new or used vehicle from a registered dealer. This unique sales tool means that you can offer your customers 7 days free comprehensive insurance, so they’ll be able to buy and drive away their new vehicle on the same day.

How does it work?

We’ve split the Driveaway process into two simple actions designed to improve its speed and efficiency.


First Action – THE WEB (The Standard insurance details)

 Go to:  

Click the continue link. This will take you to the terms and conditions. [The most important ones are that the vehicle is less than ten years old and that your driver is over 21 years old.]


Click “yes” and you will then be taken to the “Your details page”. (This starts the online form where your customer will enter their information.) This NEEDS to be entered so we know who to send the cover notes across to. Then, progress through the pages. Once you reach the summary, you then click submit. You’re customer will be provided a QTE REFERENCE NUMBER. This needs to be written down.


Second Action – THE CALL (Activating their FREE insurance for 7 days)


The customer needs to call AVIVA on 0800 404 9966 to activate the insurance. They will also be given a NO- OBLIGATION annual quote. From there the cover note is e-mailed across to, ready for you to print and give to your customer.


  • Web Address :


Other help lines

HPI Driveaway Insurance Helpdesk for Dealer Queries – 0845 300 7550


Stationery request e-mail address (POS Ordering)

E-mail – Telephone – 0845 300 7550


Dealership contact e-mail address changes

E-mail – Telephone – 01722 435598


The Aviva Driveaway contact centre is open:

Monday-Friday: 8 am – 10 pm

Saturday: 8 am – 6 pm

Sunday and Bank Holidays: 10 am – 4 pm